- In order to improve the quality of power supply service and display the service brand of"State Grid",realize and improve the Company's values in the process of creating values for users, SGCC is carrying out the "Ten Promises for Power Supply" and establishing a uniform standard for power supply service and customer service.
- 95598 is an important channel for State Grid to serve its customers. It includes 95598 Customer Hotline and 95598 Customer Website.The 95598 Customer Hotline provides 24-hour services a day, 7 days a week. The services include blackout notices, power failure repairs, power consumption information inquiries, business consultation, business processing, complaints and suggestions. The whole process will be tracked and reviewed.
- We have a lot of home appliances, such as air conditioner, fan, TV set, washing machine, microwave oven, refrigerator, electric water heater, computer and etc. choosing the right home appliances and making proper use of them is the first step to save energy. At the same time, you need to avoid leaving it on standby for better energy conversation.
SGCC is always devoted to serving the construction of a resource-conserving and environment-friendly society, strictly performs its responsibility on environmental protection and energy conservation, implements all-green management, speeds up building a strong & smart grid, creates a green platform for energy configuration, responds to the global climate change and carries forward social ecological civilization.